Connect your 3CX phone system to Reapit AgencyCloud. Every inbound call surfaces the caller's record on screen — applicant, vendor, landlord or tenant, with the property they're linked to and their recent activity. Click to call straight from any Reapit record. Every call is logged automatically. It runs on your existing 3CX, and we set it up, host it and support it from the UK.
If your agency runs Reapit with a 3CX phone system, TAPI is the link that gives you caller screen-pop and click-to-dial today. Reapit is switching it off on 31 July 2026, and the replacement is built on Reapit's Foundations API, not TAPI.
Every Reapit-plus-3CX agency has to move before then or lose the integration. We rebuild it on the Foundations API so nothing changes for your negotiators — same screen-pop, same click-to-call, same call logging — with no disruption to your phone system. Leave it late and you risk a gap between TAPI switching off and the new link going live, so the time to plan the move is now.
The problems estate agents tell us about before they connect their phone system to Reapit:
Available from day one, across Reapit's Sales, Lettings and Property Management modules, on desk phones, the 3CX web client and the 3CX mobile app — the screen-pop and logging follow the negotiator, not the desk.
The moment a call arrives, Reapit opens the matching record — the applicant's property preferences, the landlord's portfolio, or the vendor's sales progression, with recent activity. Your team knows who's calling and why before they say a word.
Dial any applicant, landlord, vendor or tenant straight from their Reapit record with a single click. No mis-dials, no copying numbers across — click and 3CX connects the call.
Every inbound call is logged against the matching Reapit contact — date, time, duration, direction and outcome — without anyone writing it up by hand. No manual entry, no missed interactions.
In branch, working from home, or out on viewings — it works identically through the 3CX mobile app and web client. Screen-pop and call logging follow the agent across every office and remote setup.
We start with the inbound essentials so you're live before the TAPI deadline, then extend the integration with the rest of the feature set:
See applicant preferences and sales progression the moment a buyer calls. Click to call vendors and solicitors straight from the sales record. Every call logged automatically — no post-call admin.
Instantly see whether an inbound call is from a landlord, a tenant or an applicant, and which property they're linked to. Log maintenance calls, renewal discussions and viewings without leaving Reapit.
Every contractor call, tenant complaint and landlord update logged against the right tenancy record. Missed calls flagged with full Reapit context so nothing falls through the cracks.
See call-activity data inside Reapit. Track which applicants are being chased, review call recordings when disputes arise, and measure team performance without chasing spreadsheets.
We handle the whole integration. You don't need an in-house developer or IT team.
The prerequisites are minimal. We confirm everything on the discovery call.
Free audit, no commitment. We look at your Reapit setup, your 3CX, how many of your team need the integration, and your timeline against the 31 July 2026 deadline, then give you a clear quote. Book an audit.